Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gerardo Polendo

9659 Forest Ln Dallas

Summary

Results-driven Asset Protection Investigator with Walmart, skilled in crime prevention and loss mitigation. Leveraged advanced surveillance technology and investigative techniques to reduce theft incidents significantly. Proven ability to train teams and foster collaboration, enhancing security awareness and operational efficiency. Committed to maintaining safety and integrity in retail environments.

Work History

Asset Protection Investigator

Walmart
  • Conducted thorough investigations of theft incidents to identify patterns and prevent future losses.
  • Collaborated with law enforcement to provide evidence and support during criminal investigations.
  • Utilized surveillance technology to monitor high-risk areas and gather actionable intelligence.
  • Assisted in developing and implementing loss prevention strategies to enhance store safety protocols.
  • Analyzed incident reports to recognize trends, improving response strategies and reducing loss rates.
  • Trained new staff on asset protection procedures, fostering a culture of security awareness among employees.
  • Developed comprehensive training materials for ongoing staff education on theft prevention techniques.
  • Patrolled store and staffed designated posts for visible security presence to customers and associates.
  • Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
  • Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
  • Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
  • Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
  • Enhanced security measures by implementing innovative surveillance techniques and utilizing state-of-the-art technology.
  • Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
  • Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.

Cashier

El Río Grande
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted customers with product inquiries and order placements.
  • Collaborated with team members to ensure smooth store operations.
  • Trained new staff on register operations and customer service protocols.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Mesquite High School
Mesquite, TX
06.2021

Skills

  • Video monitoring
  • Physical security
  • Incident reporting
  • Access control
  • Policy enforcement
  • Crime prevention
  • Internal auditing
  • Security systems
  • Evidence collection
  • Investigative techniques
  • Video surveillance proficiency
  • CCTV systems
  • Law enforcement
  • Loss prevention training
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking

Accomplishments

API Of The Quarter

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Asset Protection Investigator

Walmart

Cashier

El Río Grande

High School Diploma -

Mesquite High School