Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerardo Robles-Cruz

Johnson City,TN

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Cheddars Scratch Kitchen. Proven track record in cash handling and order accuracy, consistently enhancing guest engagement and satisfaction. Recognized for maintaining a 100% safety record in previous roles, demonstrating commitment to quality and teamwork.

Overview

4
4
years of professional experience

Work History

Server

Cheddars Stratch Kitchen
Johnson City, TN
12.2024 - Current

•Delivered exceptional customer service by warmly greeting guests, presenting menus, and assisting with food and beverage selections.

• Accurately recorded and communicated orders to kitchen staff, ensuring special requests were accommodated.

• Served food and beverages promptly, regularly checking on guest satisfaction and addressing any concerns.

• Maintained cleanliness and organization of tables and dining areas, adhering to company sanitation standards.

• Processed payments efficiently, handling cash and electronic transactions with accuracy.

• Collaborated with team members to enhance service efficiency and contribute to a positive work environment.

Package Handler

Topy America
03.2024 - 06.2024

•Packaged steel wheel rims in compliance with company standards, ensuring product integrity during shipping.

• Performed thorough inspections of rims prior to packaging, identifying and addressing defects to uphold quality.

• Operated packaging machinery safely and efficiently.

• Adhered to all safety protocols, resulting in zero workplace incidents during tenure.

Production Machine Operator

Montaplast
06.2023 - 01.2024

Operated and maintained injection molding machines to produce high-quality automotive parts.

• Collaborated with quality assurance team to ensure products met all specifications and standards.

• Maintained a 100% safety record by strictly adhering to all safety protocols and procedures.

• Trained and mentored new operators, improving team efficiency and knowledge sharing.

Cashier

Lowes
Frankfort, KY
11.2022 - 02.2023

• Provided exceptional customer service by assisting that had questions and ensuring a welcoming environment.

• Maintained a clean and organized checkout area, adhering to safety and cleanliness standards.

Cashier

Walmart
Frankfort
07.2021 - 09.2022

Operated and maintained injection molding machines to produce high-quality automotive parts.

• Collaborated with quality assurance team to ensure products met all specifications and standards.

• Maintained a 100% safety record by strictly adhering to all safety protocols and procedures.

• Trained and mentored new operators, improving team efficiency and knowledge sharing.

Education

Highschool Diploma -

Franklin County High School
Frankfort, KY

Electrical Technology -

Bluegrass Community And Technical College
Lexington, KY
12.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Quality control
  • Order accuracy

Timeline

Server

Cheddars Stratch Kitchen
12.2024 - Current

Package Handler

Topy America
03.2024 - 06.2024

Production Machine Operator

Montaplast
06.2023 - 01.2024

Cashier

Lowes
11.2022 - 02.2023

Cashier

Walmart
07.2021 - 09.2022

Highschool Diploma -

Franklin County High School

Electrical Technology -

Bluegrass Community And Technical College
Gerardo Robles-Cruz