Gerber Vasquez
Silver Spring,MD
Summary
Talented Sales Representative with excellent lead generation potential and more than 17 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 17 years of related experience. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
17
17
years of professional experience
Work History
Server
J.Holingers
Silver Spring, MD
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Sales Representative
Montgomery eagle, inc
Washington DC
01.2010 - 03.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
All Set Restaurant
Silver Spring
06.2022 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Sales Associate
Gaitherburg Mazda
Gaitherburg, Md
10.2007 - 12.2010
- Maintained organized, presentable merchandise to drive continuous sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained records related to sales, returns and inventory availability
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Trained and developed sales in company processes, product knowledge, customer service and selling techniques
- Closed over $500000 in sales each yearly, including preparing contracts and processing order forms.
Education
Accounting -
Instituto nacional Francisco zelaya
Skills
- Sales
- Revenue generation
Languages
Spanish
Elementary
Timeline
Server
J.Holingers
02.2024 - Current
Bartender
All Set Restaurant
06.2022 - 02.2024
Sales Representative
Montgomery eagle, inc
01.2010 - 03.2024
Sales Associate
Gaitherburg Mazda
10.2007 - 12.2010
Accounting -
Instituto nacional Francisco zelaya