Gerell Robinson
Pocomoke City,MD
Summary
Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Hertrich Toyota Chevrolet
Pocomoke City, MD
04.2023 - Current
- Analyzed customer needs and identified solutions to meet their requirements.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with clients to increase sales revenue.
- Ensured customer satisfaction by providing follow-up support after purchases.
Sales Consultant
The Truck Store
Delmar, MD
10.2019 - 04.2023
- Analyzed customer needs and identified solutions to meet their requirements.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with clients to increase sales revenue.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Participated in regular training sessions on new products, services, and industry trends.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Performed cold calls to prospective customers to introduce company offerings.
- Listened to customers to understand needs and refer to optimal services.
Insurance Consultant
Aflac
Salisbury, MD
02.2019 - 10.2019
- Advised clients on the latest trends and developments in the insurance marketplace.
- Educated clients on industry standards, regulations and best practices related to insurance coverage.
- Assisted customers in filing claims and providing necessary documentation upon request.
- Developed client-specific insurance plans tailored to individual needs and preferences.
- Provided ongoing customer service support, responding to inquiries in a timely manner.
- Prepared presentations for prospective customers demonstrating the benefits of specific products or services.
Factory Production Worker
Cadista Pharmaceuticals Inc.
Salisbury, MD
11.2016 - 01.2019
- Maintained a clean and safe work area in accordance with OSHA standards.
- Packaged completed products according to customer specifications.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
- Inspected finished products for defects or flaws.
- Performed daily maintenance of assembly machines and tooling.
- Identified potential process improvements that could increase efficiency and productivity.
Education
Some College (No Degree) - General Studies
Wor Wic Community College
Salisbury, MDSkills
- Customer Liaison
- Demonstrations
- Territory Expansion
- Product and Service Knowledge
- Referral Generation
- Online Marketing
- Sales Analysis
- Customer Relationship Management
- Contract Negotiation and Closing Tactics
- Prospecting Skills
- Sales Proposal Creation
Timeline
Sales Consultant
Hertrich Toyota Chevrolet
04.2023 - Current
Sales Consultant
The Truck Store
10.2019 - 04.2023
Insurance Consultant
Aflac
02.2019 - 10.2019
Factory Production Worker
Cadista Pharmaceuticals Inc.
11.2016 - 01.2019
Some College (No Degree) - General Studies
Wor Wic Community College
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