Gerilis Vega
New Britain,CT
Summary
Results-driven professional skilled in emergency response coordination and client advocacy. Proven ability to implement individualized support plans, ensuring optimal patient care and enhancing client well-being.
Overview
11
11
years of professional experience
Work History
Telecommunications Operator
UCONN Health Center
Farmington, Connecticut
07.2025 - Current
- Maintained accurate logs of all incoming and outgoing calls.
- Coordinated emergency response communications effectively.
- Assisted medical staff with urgent communication needs.
- Operated multi-line telephone system for incoming calls.
- Collaborated with team members to ensure smooth operations.
Direct Support Professional
Residential Management Services
Meriden, Connecticut
08.2021 - 07.2025
- Assisted individuals with daily living activities and personal care tasks.
- Communicated effectively with clients, families, and healthcare professionals regarding care needs.
- Implemented individualized support plans to enhance client well-being and independence.
- Monitored client behaviors and reported any changes to the supervisory staff promptly.
- Provided emotional support and companionship to individuals facing various challenges.
Medical Assistant
Hartford HealthCare-Southington Care Center
Southington, Connecticut
12.2017 - 08.2021
- Assisted healthcare professionals with patient examinations and procedures.
- Maintained accurate medical records and ensured compliance with regulations.
- Provided support in billing processes and insurance verification for patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant
St. Francis Medical Center
Hartford, Connecticut
10.2014 - 12.2017
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Registered new patients into practice management software program accurately entering demographic information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claims forms in accordance with applicable regulations.
Education
Some College (No Degree) - Human Service
Naugatuck Valley Community College
Waterbury, CTSkills
- Effective communication
- Client advocacy
- Emergency response coordination
- Team collaboration
- Patient care assistance
- Medical record management
Languages
Spanish
Professional
Timeline
Telecommunications Operator
UCONN Health Center
07.2025 - Current
Direct Support Professional
Residential Management Services
08.2021 - 07.2025
Medical Assistant
Hartford HealthCare-Southington Care Center
12.2017 - 08.2021
Medical Assistant
St. Francis Medical Center
10.2014 - 12.2017
Some College (No Degree) - Human Service
Naugatuck Valley Community College