Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gerlyn Leiva

Piscataway

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Front Desk Coordinator

University Radiology
Metuchen
02.2020 - Current
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Performed detailed medical reviews of prior authorization request, following established criteria and protocols.

Education

High School Diploma -

Somerville High School
Somerville, NJ
06-2015

Some College (No Degree) -

RVCC
Branchburg Township, NJ

Skills

  • Team collaboration
  • Problem solving
  • Appointment scheduling
  • HIPAA compliance
  • Customer service
  • Organizational skills
  • FLUENT IN [Spanish and English]

Languages

Spanish
Professional

References

References available upon request.

Timeline

Front Desk Coordinator

University Radiology
02.2020 - Current

High School Diploma -

Somerville High School

Some College (No Degree) -

RVCC
Gerlyn Leiva