German Alex Ibarra
Summary
Results-driven leader with expertise in store operations, employee training, and customer relationship management. Proven ability to enhance team performance and improve customer experiences.
Overview
15
15
years of professional experience
Work History
Store Manager
Burlington
Phoenix, AZ
08.2021 - Current
- Managed daily store operations and ensured optimal staffing levels.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and developed team members on product knowledge and customer service.
- Recruited, trained and supervised new employees.
- Maintained store presentation standards to enhance shopping experience.
Assistant Manager
Burlington
Scottsdale, Arizona
05.2019 - 08.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Assisted in managing daily store operations and staff schedules.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Associate
Burlington
Mesa, Arizona
03.2017 - 05.2019
- Built and maintained relationships with peers and upper management to drive team success.
- Supervised daily operations to ensure team efficiency and productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with team members to restock shelves and display merchandise.
- Maintained store appearance through organization and cleanliness practices.
Recruiter
Integrity Solutions
Phoenix, Arizona
06.2015 - 03.2017
- Collaborated with hiring managers to define staffing needs and job requirements.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Conducted interviews to assess candidate qualifications and cultural fit.
- Facilitated onboarding processes for new hires, ensuring smooth transitions.
Co-Director
Kinderland
Mesa , Az
05.2011 - 06.2015
- Managed staff training and development initiatives for educators.
- Oversaw daily operations of early childhood education programs.
- Facilitated parent engagement activities to strengthen community ties.
- Implemented billing procedures, audited and reconciled accounts and recorded transactions.
Education
Associate of Arts - Early Childhood Care And Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Store operations
- Inventory management
- Visual merchandising
- Financial oversight
- Customer relationship management
- Employee training
- Staff development
- Leadership
- Team motivation
- Problem solving
- Customer engagement
DM Foundations Program
- MUL Seven Stage Framework
- Practices and Skills to transition from a Unit Manager to Multiunit Leader
- Apply MUL concepts to DM Position
Timeline
Store Manager
Burlington
08.2021 - Current
Assistant Manager
Burlington
05.2019 - 08.2021
Sales Associate
Burlington
03.2017 - 05.2019
Recruiter
Integrity Solutions
06.2015 - 03.2017
Co-Director
Kinderland
05.2011 - 06.2015
Associate of Arts - Early Childhood Care And Education
Maricopa Community Colleges, Mesa Community College