Germanie Cherelus
Cincinnati,USA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Seasoned Pharmacy Technician with 3 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Successful Pharmacy Technician bringing 3 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
09.2024 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Pharmacy Technician
CVS Pharmacy
06.2021 - Current
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Verified prescriptions and drug labels, documents and packages
- Answered telephones to respond to questions or requests
- Entered prescription information into computer databases
- Operated cash registers to accept payments from customers
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information
- Received written prescription or refill requests, verifying information for completeness and accuracy
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products
- Cleaned and maintained equipment or work areas according to prescribed methods
- Maintained proper storage and security conditions for drugs
- Prepared and processed medical insurance claim forms and records
Cashier Team Lead
Home Depot
03.2021 - 07.2022
- Answered customer questions and provided store information
- Assisted with training new cashiers and customer service team members to increase speed of onboarding
- Processed payments promptly for customers to exceed productivity standards
- Scanned, priced and bagged customer groceries quickly to keep lines moving
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Inventoried stock and placed new orders to maintain supplies for expected demand
CNA
Principal Healthcare
06.2020 - 08.2021
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
Medical Assistant - CNA
Florida Career College
Miami, FL06.2020
High school diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL05.2017
Skills
- Pharmacy Operations
- Customer Service
- Answering and Routing Calls
- Cash Register Operations
- Inventory Tracking
- Payment Processing
- Relationship Building
- Dispensing Medications
- Detail-Oriented
- Data Entry
- Prescription Pricing
- Prescription Refill Fulfillment
- Cleaning and Sanitizing
- Insurance Verification
- Labeling Prescriptions
- Quality Assurance and Control
- Supporting Pharmacy Operations
- Resolving Customer Issues
- Insurance Billing
- Workflow Optimization
- Problem-Solving Skills
Accomplishments
- Experience with Children
- Developmental Disabilities Experience
- Caregiving
- Retail sales (Less than 1 year)
- Certificate pharmacy Technician (2 years)
- Pharmacy technician experience
Additionalinformation - Workauthorization
Authorized to work in the US for any employer
Languages
Creole
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
09.2024 - Current
Pharmacy Technician
CVS Pharmacy
06.2021 - Current
Cashier Team Lead
Home Depot
03.2021 - 07.2022
CNA
Principal Healthcare
06.2020 - 08.2021
Medical Assistant - CNA
Florida Career College
High school diploma -
Boyd H. Anderson High School