Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Germina Magloire

Atlanta,Ga

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking professional opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Dispatcher

Delton's Discount Store
Atlanta, GA
04.2022 - Current
  • Coordinating gate changes and equipment swaps
  • Managing unassigned tasks, verifying task acknowledgement, communicate with on duty OSMs to verify coverage.
  • Optimize, prioritize, schedule dispatch staffing resources.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Make sure staffing is setup in daily for next day
  • Ensure staff completes tasks in timely manner

Customer Service Representative

XPO Logistics
Atlanta, GA
01.2021 - 02.2023
  • Respectfully provided quality service to customers by responding to inbound and outbound telephone inquiries about products and services related to the company's brand.
  • Properly resolved 100+ daily customer complaints to achieve positive results.
  • Willingly substituted in coworkers' places during their absences to maintain a healthy and stable work environment.

DGS DISPATCH

Hartsfield-Jackson Atlanta International Airport
Atlanta, GA
03.2017 - 10.2020

Education

Georgia State University
Atlanta, GA

Skills

  • Schedule Management
  • Service Coordination
  • Customer Relations
  • Dispatch Coordination
  • Dispatching Procedures
  • Schedule Coordination
  • Speaks French Fluently

Accomplishments

President's List (Spring & Fall 2018)

Employee of Month

Recognized for Assisting with the Opening of a New Facility

Timeline

Dispatcher

Delton's Discount Store
04.2022 - Current

Customer Service Representative

XPO Logistics
01.2021 - 02.2023

DGS DISPATCH

Hartsfield-Jackson Atlanta International Airport
03.2017 - 10.2020

Georgia State University

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Germina Magloire