Geronimo Garza
Georgetown,TX
Summary
Confident portfolio manager with a vibrant, outgoing personality. Over 15 strong years of managing large, diverse teams in the multifamily industry. Dedicated to representing companies exceptionally, while elevating performance.
Overview
16
16
years of professional experience
Work History
Community Manager
Solidago Residential Services
San Marcos, TX
03.2024 - Current
- Affordable Lease Up Management of a $60 Million Dollar Asset
- Proforma and lease up budgeting
- Set up computers and software systems
- ILS Set up
- Onboard staff members
- Outreach Marketing
- Prelease Buildings for handoff date from construction
- Multisite onboard managers and teams for multiple regions
- Facilitate training formfor all lease up budgets in region
- Lease up #2 with plans in motion for Central Austin set up in 30 Days
Community Manager
Nexus Real Estate
Austin, TX
07.2023 - 03.2024
- Provide insight and projections for the annual budget variance
- Multisite train all ACM in the Texas region
- Provide valuable pricing information to ensure alignment with the market and demand
- Negotiate budgetary and contractual agreements with vendors
- Implement marketing strategies to elevate occupancy during a lease-up
- Recruit and train qualified candidates to fill open positions
- Perform all aspects of the eviction process as the community representative in court
- Stabilize delinquency to ensure monthly benchmarks were being achieved and revenue collected
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
Assistant Manager
Nexus Real Estate
Austin, TX
06.2022 - 06.2023
Assistant Community Director
ALLIANCE RESIDENTIAL COMPANY
San Antonio, TX
12.2014 - 12.2018
- Implemented the highest level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues
- Conducted background checks on applicants
- Completed renewals in a timely manner
- Ensured accurate files for compliance
- Provided superior customer service skills for resident retention
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses for corporate leases
- Tracked leads using CRM software
- Experienced in new construction, luxury, and remodeled communities
Leasing and Marketing Manager
Flournoy Properties
San Antonio, TX
01.2012 - 11.2014
- Top leasing producer in portfolio my first 30 days with a 75% closing ratio
- Managed day-to-day activities involving tenants, subcontractors, and property management.
- Qualified tenants to verify suitability for available apartments
- Coordinated efficient move-outs, cleanings, and move-ins to minimize vacancy loss.
- Maximized occupancy with strong marketing and tenant relations skills.
- Supervised leasing administration of multiple lease-up properties
- Ensured all construction dates and move in dates were in alignment as dates changed due to construction
Leasing Consultant
MC Residential
San Antonio, TX
06.2009 - 12.2011
- Promoted elevated level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues.
- Managed renewals
- Led property tours to highlight amenities to prospective tenants and offered valuable information regarding major features.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Education
Certificate of Completion - Business Management Supervisory
Central Texas College
Killeen, TX04-2022
Certified Fair Housing Specialist -
Gracehill Government Fair Housing Certification
San Antonio, TX01.2013
GED -
SANISD
San Antonio, TX07.2008
Associate of Arts - Business Management
Central Texas College
Killeen, TXSkills
- Portfolio Management
- Proforma Budgeting
- Revenue optimization
- New Construction
- Systems set up
- Quality Control
- Operations Management
- Code Compliance
- Evictions
- Performance monitoring
- Remodeling Management
- Punch walk execution
- Time Management
- 75% closing ratio
- Microsoft Office
- Yardi
- Onesite
- Appfolio
- Bluemoon
- Billing management
- Contract management
- Accounts payables
- Property disaster management
- Leads to Lease
- CRM software
- Lease-up marketing
- Operational efficiency
Languages
- English
- Spanish
References
References available upon request.
Timeline
Community Manager
Solidago Residential Services
03.2024 - Current
Community Manager
Nexus Real Estate
07.2023 - 03.2024
Assistant Manager
Nexus Real Estate
06.2022 - 06.2023
Assistant Community Director
ALLIANCE RESIDENTIAL COMPANY
12.2014 - 12.2018
Leasing and Marketing Manager
Flournoy Properties
01.2012 - 11.2014
Leasing Consultant
MC Residential
06.2009 - 12.2011
Certificate of Completion - Business Management Supervisory
Central Texas College
Certified Fair Housing Specialist -
Gracehill Government Fair Housing Certification
GED -
SANISD
Associate of Arts - Business Management
Central Texas College
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