Gerrica Holmes
Greenville,MS
Summary
Detail-oriented receptionist with expertise in appointment scheduling and insurance verification. Committed to creating a welcoming environment and enhancing patient experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist
Fast Pace Health Urgent Care
Greenville, Ms
10.2020 - Current
- Greeted patients and visitors warmly to create a welcoming environment.
- Scheduled appointments efficiently using electronic health record systems.
- Managed patient check-in and check-out processes smoothly and accurately.
- Handled phone inquiries, providing information about services and locations.
- Processed insurance verification for patients prior to their visits.
- Assisted healthcare providers with documentation and administrative tasks promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Medical Assistant
Delta Health Center
Greenville, Mississippi
01.2018 - 06.2019
- Prepared and maintained examination rooms and medical equipment for use.
- Managed patient scheduling and coordinated appointments for efficient workflow.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and medical procedures.
- Educated patients on treatment plans, medications, and health maintenance.
- Collaborated with the healthcare team to ensure quality patient care delivery.
Billing Clerk
Delta Healthcare
Greenville, MS
02.2016 - 03.2018
- Communicated with patients regarding outstanding balances and payment plans.
- Processed patient billing statements for various healthcare services and procedures.
- Reviewed insurance claims for accuracy and completeness before submission.
- Utilized billing software to input transactions and generate reports efficiently.
- Coordinated with healthcare providers to resolve billing discrepancies promptly.
- Processed invoices and payments accurately and promptly.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
Education
Associate of Arts -
Mississippi Delta Community College
Moorhead, MS05-2014
High School Diploma -
Greenville High School
Greenville, Ms05-2012
Skills
- Appointment scheduling
- Electronic health records
- Insurance verification
- Patient check-in
- Medical billing
- Customer relationship management
Certification
- Medical Assistant
Billing & Coding
CNA
Affiliations
- CHEER COACH
Timeline
Receptionist
Fast Pace Health Urgent Care
10.2020 - Current
Medical Assistant
Delta Health Center
01.2018 - 06.2019
Billing Clerk
Delta Healthcare
02.2016 - 03.2018
Associate of Arts -
Mississippi Delta Community College
High School Diploma -
Greenville High School