Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gerry Lenard Fountain

Gerry Lenard Fountain

Fayetteville,North Carolina

Summary

To obtain a customer service management position in which my people skills and experience in problem-solving, mentoring the sales team, providing customer support and initiating expanded customer services will help retails increase its sales productivity.

Overview

19
19
years of professional experience

Work History

Pro Sales Manager

Lowe's Home Improvement
02.2022 - Current
  • Drive sales for Lowe's largest regional pro customers by building relationships and leveraging opportunities for product and account management solutions.

Sales Manager

Lowe's Home Improvement
01.2012 - 02.2022
  • Achieved budgeted sales, margins, and credit goals while ensuring corporate merchandising standards and providing superior customer service.

Department Manager- Flooring, Seasonal

Lowe's Home Improvement
01.2011 - 12.2012
  • Supervised sales and merchandise maintenance, maximizing sales and ensuring compliance with merchandising standards.

Sales Specialist- Flooring Department

Lowe's Home Improvement
01.2009 - 12.2010
  • Managed sales and merchandise maintenance, ensuring compliance with company standards and providing responsive customer service.

Loss Prevention Manager

Kohl Department Store
01.2007 - 01.2009
  • Responsible for daily merchandise counts and monitoring to prevent theft, while assisting associates with store guidelines.

Loss Prevention Specialist

Sears Department Store
07.2005 - 01.2007
  • Conducted daily merchandise counts and monitored store activities to prevent theft, while ensuring compliance with store procedures.

Education

Bachelor in Mass Communication -

Winston Salem State University
Winston Salem, North Carolina
05.2003

High School Graduate -

Westover High School
Greensboro, North Carolina
06.1998

Skills

  • Value-based selling
  • Solution selling
  • Client Needs Assessment
  • Influencing skills
  • Competitive Analysis
  • Proposal Development
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Pro Sales Manager

Lowe's Home Improvement
02.2022 - Current

Sales Manager

Lowe's Home Improvement
01.2012 - 02.2022

Department Manager- Flooring, Seasonal

Lowe's Home Improvement
01.2011 - 12.2012

Sales Specialist- Flooring Department

Lowe's Home Improvement
01.2009 - 12.2010

Loss Prevention Manager

Kohl Department Store
01.2007 - 01.2009

Loss Prevention Specialist

Sears Department Store
07.2005 - 01.2007

Bachelor in Mass Communication -

Winston Salem State University

High School Graduate -

Westover High School
Gerry Lenard Fountain