Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerry Worster Jr

Bucksport

Summary

Polished professional, skilled at training employees on exceptional customer service etiquette and sales techniques. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Born leader and analytical problem-solver with proven team building and management success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Department Manager

The Home Depot
10.2023 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Branch Manager

Bangor Savings Bank
05.2022 - 10.2023


  • Resolved various issues impacting sales management and business operations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Store Manager

The Home Depot Inc
02.2015 - 05.2022
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
  • Oversaw, trained and encouraged over 100 employees , 12 department managers and five assistant managers.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • District Pro Capitan leading the Maine District with growing the overall pro spend.

Assistant Manager

The Home Depot Inc
01.2010 - 01.2015

Associate 2005-2010

Education

Business Management

Husson University
Bangor, ME

High School Diploma -

Lee Academy, ME
2005

Skills

  • Recruiting and Interviewing
  • Sales growth
  • Maximizing Profitability
  • Strategic Planning
  • Multitasking Abilities
  • Customer Service Management
  • Microsoft 365
  • Financial Analysis
  • Time Management
  • Employee Motivation
  • Leadership Development
  • Customer Relationship Management

Timeline

Department Manager

The Home Depot
10.2023 - Current

Branch Manager

Bangor Savings Bank
05.2022 - 10.2023

Store Manager

The Home Depot Inc
02.2015 - 05.2022

Assistant Manager

The Home Depot Inc
01.2010 - 01.2015

Business Management

Husson University

High School Diploma -

Lee Academy, ME
Gerry Worster Jr