Gerzon Mondragon
Rowland Heights,CA
Summary
Driven professional with a proven track record in customer service and operational efficiency, showcased during tenure at Cr England - Global Transportation. Maintained clean driving record and elevated customer satisfaction through exceptional service and empathy. Proficient in cash handling and computer operations, consistently achieving high accuracy levels in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Cashier
76 Gas Station
09.2023 - 10.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Empty trash cans and kept gas station clean.
Commercial Driver
Cr England - Global Transportation
02.2020 - 08.2023
- Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
High School Diploma -
John A Rowland High School
Rowland Heights, CA06-2000
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
76 Gas Station
09.2023 - 10.2024
Commercial Driver
Cr England - Global Transportation
02.2020 - 08.2023
High School Diploma -
John A Rowland High School
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