Gevan Bennett
Montego Bay
Summary
To be an associate of a dynamic organization where i can launch my career and work toward building a strong skill set to contribute to the augmentation of the organization, economically and socially.
Overview
7
7
years of professional experience
Work History
Customer Care Specialist
VistaPrint
07.2024 - 01.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Verified accuracy of customer account information and updated when necessary.
- Took ownership of customers issues to follow problems through to resolution.
Merchandiser and Inventory Clerk
Tengda Wholesale and Supermarket
02.2023 - 08.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Customer Service/ Team Leading
IBEX Global
05.2021 - 02.2023
- Mentored new hires, providing guidance to ensure their successful integration into the team.
- Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
- Trained and supervised team of customer service representatives in providing quality service to customers.
Forty-one Hours of Community Service
Alexandria Police Station
03.2018 - 04.2018
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Ferncourt High School
Claremont, St Ann06-2019
Skills
Ability to multitask, Adaptability, Interpersonal, microsoft, communication
Awarded at IBEX Global
Recognition for hard work and dedication
Timeline
Customer Care Specialist
VistaPrint
07.2024 - 01.2025
Merchandiser and Inventory Clerk
Tengda Wholesale and Supermarket
02.2023 - 08.2023
Customer Service/ Team Leading
IBEX Global
05.2021 - 02.2023
Forty-one Hours of Community Service
Alexandria Police Station
03.2018 - 04.2018
High School Diploma -
Ferncourt High School
Similar Profiles
Curtis BrownCurtis Brown
Production Operator at VistaPrintProduction Operator at VistaPrint
John WayneJohn Wayne
Care Specialist at VistaPrintCare Specialist at VistaPrint
Switesh NageSwitesh Nage
Engineering Manager at VistaprintEngineering Manager at Vistaprint
James McPhieJames McPhie
Commercial Category Director at VistaprintCommercial Category Director at Vistaprint
Richard DixonRichard Dixon
Preferred Club Manager at Secrets Wild Orchid & Breathless Montego BayPreferred Club Manager at Secrets Wild Orchid & Breathless Montego Bay