Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Ghada Elkady

Office Manager

Summary

constantly find ways to streamline office operations l Jump at opportunities to assist colleagues and management team

Dedicated office management professional with experience handling a wide range of administrative, technical and executive-support tasks.
Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.
Skilled relationship builder with the proven ability to work with different personality styles.
Advanced computer skills in MS Office Suite and other applications/systems.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Administrative Office Manager

DTrain for Training and Consulting
Cairo
01.2017 - Current

· Supervising the day-to-day operations of the administrative department and staff members.

· Hiring, training, and evaluating employees and taking corrective action when necessary.

· Developing, reviewing, and improving administrative systems, policies, and procedures.

· Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

· Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

· Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

· Collecting, organizing, and storing information using computers and filing systems.

· Overseeing special projects and tracking progress towards company goals.

· Building and expanding on skills by engaging in educational opportunities.

· Assisted marketing department in planning client functions.

· Created digital filing system to reduce paper usage and toner consumption.

· Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.

· Coordinated with office head to establish and monitor operating budget.

· Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

· Worked with CFO in annual bidding and renewal of employee benefit package.

· Assisted with implementation of Salesforce CRM and provided ongoing user support.

· Installed new property management applications.

· Updated reports, managed accounts and generated reports for company database.

Office Manager

al tawfik Trade
cairo
02.2005 - 03.2011
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Sourced vendors for special project needs and negotiated contracts.
  • Prepared meeting rooms and materials and recorded important information.
  • Delivered performance reviews, recommending additional training or advancements.
  • Developed standard operating procedures for all administrative employees.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Maintained computer and physical filing systems.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Managed office operations while scheduling appointments for department managers.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Updated reports, managed accounts and generated reports for company database.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Maximized cash flow through optimal billing and collection processes.
  • Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

Bachelor of Science - Bachelor of Commerce Institute

Higher Institute For Cooperative And Managerial St
Cairo
04.2001 -

Skills

    Relationship building

Workflow planning

Database administration

Staff Management

Business administration

MS Office

Teamwork and Collaboration

Organization and Time Management

Research and analysis

Policy Development

Leadership

Communication skills

Timeline

Administrative Office Manager

DTrain for Training and Consulting
01.2017 - Current

Office Manager

al tawfik Trade
02.2005 - 03.2011

Bachelor of Science - Bachelor of Commerce Institute

Higher Institute For Cooperative And Managerial St
04.2001 -
Ghada ElkadyOffice Manager