Working over three years within the customer service industry has evolved my skills that can transfer to numerous fields. Passionate for many forms of writing including creating compelling news and feature stories.
Overview
5
5
years of professional experience
Work History
Server
Barrios
05.2024 - Current
My duties while working here include greeting guests, accurately taking down guest orders, responding efficiently to any of their desires, bringing their food to their table, and taking payments, issuing receipts, and giving change.
Informing customers of daily specials, and signature menu items.
Barista/FOH
Holey Rollers
10.2022 - 04.2024
While I worked here, I was responsible for setting up the case of donuts and taking orders from the customers.
I was responsible for packaging orders neatly and making any coffee drinks that were ordered as well.
Barista
Bradford House
02.2021 - 10.2022
While I worked here I made the coffee and tea drinks that are ordered by customers at the cafe counter and from the restaurant
I also tidied up around the restaurant as needed, like bussing tables, running things to tables, and rolling silverware.
Sales associate
Loft
Penn Square mall
06.2020 - 02.2021
While working this position I was responsible for working the floor, welcoming customers and recovering the merchandise, making a personal connection to each customer and checking them out
Education
Bachelor of Arts - Professional Media/Journalism
University of Central Oklahoma
Edmond, OK
05-2026
Associate in Arts - Diversified Studies
Oklahoma City Community College
Oklahoma City
12-2023
High School -
Yukon High School
Yukon, OK
05-2020
Skills
Customer service
Server experience
Barista experience
Writing
Interviewing skill
Multimedia production
News stories
Detail-oriented
Problem solving
Communication
Team player
Time management
References
Rebecca Muller, General Manager of Bradford House, (405) 451-3693
Shyann Dixon, Shift Lead of Bradford House, (580) 530-9090
Elizabeth Fulton, General Manager of Barrios, (405) 702-6922