GIA LAYNE
Tampa,United States
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Acousticblok
Tampa, Florida
08.2024 - Current
- Answered questions from customers regarding products and services offered by the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors and provided general information about the company.
- Conducted research on various topics as requested by management.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Compiled data from various sources into organized reports for review by management team.
Secretary
Pat The Gutter Rat
05.2023 - 11.2023
Cashier
Publix
08.2021 - 05.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals
- Maintained organized filing system of paper and electronic documents
- Coordinated communications, taking calls, responding to emails and interfacing with clients
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Helped with purchases and signed customers up for rewards program
- Verified customer age requirement for alcohol or tobacco purchases
- Improved customer satisfaction by consistently providing friendly and efficient service
- Reduced wait times for customers with prompt order preparation and delivery
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant
Cashier
McDonald's
04.2020 - 05.2023
Education
High school or equivalent -
Jefferson High School
Tampa, FL, United StatesSkills
- Team Leadership
- Flexible Schedule
- Customer Service
- Positive Attitude
- Product Restocking
- Money Handling
- Research
- Microsoft Word
- Recordkeeping
- Data organization
Reference
Marilyn Westropp
(813) 613-1601
vareemarilyn@gmail.com
Timeline
Administrative Assistant
Acousticblok
08.2024 - Current
Secretary
Pat The Gutter Rat
05.2023 - 11.2023
Cashier
Publix
08.2021 - 05.2023
Cashier
McDonald's
04.2020 - 05.2023
High school or equivalent -
Jefferson High School