To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Intake Specialist
Metropolitan Ministries
12.2020 - Current
Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Developed and maintained accurate records of programs and services.
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Built relationships with community agencies for timely service referrals.
Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
Developed and implemented programs to engage and empower underserved populations.
Case Manager
Metropolitan Ministries
12.2019 - 12.2020
Developed and implemented safety plans for clients at risk of harm to provide protection.
Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Community Health Worker
Parkview Regional Medical Center
01.2017 - 08.2019
Led outreach activities to target specific demographics and promote health initiatives.
Set up community health education and promotion programs to reduce chronic conditions.
Addressed patient concerns and provided support to vulnerable demographics.
Explained required eligibility applications to patients and helped complete applications for services.
Promoted access to healthcare services for underprivileged populations through community outreach efforts.
Elementary School Teacher
Timothy Johnson Academy
09.2004 - 01.2017
Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Education
High School Diploma -
North Side High School
Fort Wayne, IN
Bachelor of Science - Criminal Justice
Indiana State University
Terre Haute, IN
Skills
Critical Thinking Skills
Report Preparation
Compassionate communication
Proficient in Word, Excel, Powerpoint
Documentation And Reporting
Cross-Functional Collaboration
Community Outreach
Timeline
Intake Specialist
Metropolitan Ministries
12.2020 - Current
Case Manager
Metropolitan Ministries
12.2019 - 12.2020
Community Health Worker
Parkview Regional Medical Center
01.2017 - 08.2019
Elementary School Teacher
Timothy Johnson Academy
09.2004 - 01.2017
High School Diploma -
North Side High School
Bachelor of Science - Criminal Justice
Indiana State University
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