Medical Assistant with a solid foundation in patient care and administrative duties, 4 years of experience in healthcare and customer service environments. Proficient in medical terminology and medication along with maintaining medical records, with a strong commitment to patient and their privacy and dignity. Dedicated to creating a collaborative and respectful environment, ensuring optimal patient satisfaction and team efficiency.
Work History
LEAD MEDICAL ASSISTANT
2 Years 7 Months
Laveen 1st Family medicine (PDS) | 03.2024 - Current
Coordinate office operations, ensuring efficient patient flow and satisfaction
Manage EPIC EMR systems
Perform phlebotomy, improving patient care
Skilled in billing processes,
Assisted in patient care coordination, ensuring communication between healthcare providers and patients for better health outcomes.
Train staff and Fostered teamwork among medical staff, enhancing workflow efficiency and promoting a positive working environment.
MEDICAL ASSISTANT
4 Months
My Dr Now | 11.2023 - 03.2024
Patient admission and obtaining vitals through EPIC EMR system
Respecting patients' privacy space and dignity, upholding facility policies and HIPAA instructions.
Familiar with medical terminology and infection control standards.
Administrative duties such as answering phones, scheduling appointments, and charting for medical records.
CASHIER
6 Months
TJMAXX | 05.2023 - 11.2023
Providing positive customer service to new and existing customers.
Assisting customer purchase transactions.
Efficient telephone communication.
Signing customers up for company rewards/credit cards.
SALES ASSOCIATE
2 Years 2 Months
Old Navy | 07.2019 - 09.2021
Providing positive first impressions to welcome new and existing customers.
Efficient telephone communication.
Maintaining records, returns, and inventory.
Answering customer questions with a professional demeanor.
Training and welcoming new team members.
Education
MEDICAL ASSISTANT AND PHLEBOTOMY DIPLOMA
Arizona College | Mesa, Arizona | 10.2023
HIGH SCHOOL DIPLOMA
Pinnavea High School | Chandler, Arizona | 05.2021
Outpatient Administrative Specalist at SUNY Upstate Medical University HospitalOutpatient Administrative Specalist at SUNY Upstate Medical University Hospital