SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

GIA RODOLFO

Laveen 1st Family medicine (PDS)
Laveen,USA
1
Certification
7
years of professional experience

Medical Assistant with a solid foundation in patient care and administrative duties, 4 years of experience in healthcare and customer service environments. Proficient in medical terminology and medication along with maintaining medical records, with a strong commitment to patient and their privacy and dignity. Dedicated to creating a collaborative and respectful environment, ensuring optimal patient satisfaction and team efficiency.

Work History

LEAD MEDICAL ASSISTANT

2 Years 7 Months
Laveen 1st Family medicine (PDS) | 03.2024 - Current
  • Coordinate office operations, ensuring efficient patient flow and satisfaction
  • Manage EPIC EMR systems
  • Perform phlebotomy, improving patient care
  • Skilled in billing processes,
  • Assisted in patient care coordination, ensuring communication between healthcare providers and patients for better health outcomes.
  • Train staff and Fostered teamwork among medical staff, enhancing workflow efficiency and promoting a positive working environment.

MEDICAL ASSISTANT

4 Months
My Dr Now | 11.2023 - 03.2024
  • Patient admission and obtaining vitals through EPIC EMR system
  • Respecting patients' privacy space and dignity, upholding facility policies and HIPAA instructions.
  • Familiar with medical terminology and infection control standards.
  • Administrative duties such as answering phones, scheduling appointments, and charting for medical records.

CASHIER

6 Months
TJMAXX | 05.2023 - 11.2023
  • Providing positive customer service to new and existing customers.
  • Assisting customer purchase transactions.
  • Efficient telephone communication.
  • Signing customers up for company rewards/credit cards.

SALES ASSOCIATE

2 Years 2 Months
Old Navy | 07.2019 - 09.2021
  • Providing positive first impressions to welcome new and existing customers.
  • Efficient telephone communication.
  • Maintaining records, returns, and inventory.
  • Answering customer questions with a professional demeanor.
  • Training and welcoming new team members.

Education

MEDICAL ASSISTANT AND PHLEBOTOMY DIPLOMA

Arizona College | Mesa, Arizona | 10.2023

HIGH SCHOOL DIPLOMA

Pinnavea High School | Chandler, Arizona | 05.2021

Skills

Patient Care (Expert)
Vital Signs (Expert)
HIPAA (Experienced)
Medical Records (Experienced)
Injections (Expert)
EKG (Expert)
Venipuncture (Expert)
Medical Terminology (Experienced)
Customer Service (Expert)
Team Training (Expert)
Infection Control
Laboratory Testing
Sterilization
CPR.

Certification

  • CARDIOPULMONARY RESUSCITATION
  • CPR Certification
  • Aug 2023

Timeline

LEAD MEDICAL ASSISTANT

Laveen 1st Family medicine (PDS)
03.2024 - CurrentRead More

MEDICAL ASSISTANT

My Dr Now
11.2023 - 03.2024Read More

CASHIER

TJMAXX
05.2023 - 11.2023Read More

SALES ASSOCIATE

Old Navy
07.2019 - 09.2021Read More

Pinnavea High School

HIGH SCHOOL DIPLOMA
Read More

Arizona College

MEDICAL ASSISTANT AND PHLEBOTOMY DIPLOMA
Read More
GIA RODOLFO