Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gia Huy Tran

San Leandro,CA

Summary

Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Proven ability to lead and inspire teams, creating a culture of collaboration and high performance. Optimized operational performance by deploying strategic initiatives and addressing multifaceted challenges. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Alameda, CA
11.2023 - Current
  • Delegated tasks to enhance workplace efficiency while supervising employees to uphold productivity.
  • Led team to maintain high standards of customer service and operational performance.
  • Identified needs of customers promptly and efficiently.

Barista

Starbucks
Alameda, CA
11.2022 - 11.2023
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Receptionist Administrator

Xom Co-Working Space
Ho Chi Minh, Vietnam
02.2021 - 06.2021
  • Scheduled appointments for clients and visitors to enhance office efficiency.
  • Compiled data from diverse sources into organized reports for management review.
  • Maintained inventory of office supplies by monitoring stock levels and placing orders as needed.

Education

Associate of Arts - Hospitality Administration And Management

Broward College
Ho Chi Minh, Vietnam
05-2022

Bachelor of Science - Data Science

Arizona State University
Tempe, AZ

Skills

  • Team leadership
  • Task delegation
  • Operational efficiency
  • Customer service
  • Inventory management
  • Problem solving
  • Adaptability
  • Decision-making

Languages

English
Professional
Vietnamese
Professional

Timeline

Shift Supervisor

Starbucks
11.2023 - Current

Barista

Starbucks
11.2022 - 11.2023

Receptionist Administrator

Xom Co-Working Space
02.2021 - 06.2021

Associate of Arts - Hospitality Administration And Management

Broward College

Bachelor of Science - Data Science

Arizona State University