GiaMarie Pottinger
Newark
Summary
Motivated psychology student at Morgan State University specializing in social work and healthcare, showcasing proven leadership through internships and volunteer experiences in hands-on healthcare settings. Demonstrates strong interpersonal and problem-solving abilities, with a commitment to advancing a career in social work or emergency medical services while enhancing patient care expertise. Resourceful Supervisor adept at resolving critical issues in fast-paced environments, with a successful track record of building and maintaining high-performing teams. Highly organized and energetic leader dedicated to continuous improvement and motivating staff towards shared goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Popeyes Louisiana Chicken
East Orange
08.2019 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained new employees on company policies and procedures.
- Determined consumer needs to provide products and services appealing to larger market.
- Supervised ongoing activities, ensuring superior service quality.
- Maintain a fast-paced and organized work environment.
- Manage customer service, and resolve issues efficiently.
Intern
University Hospital and Medical Center
Newark
06.2024 - 08.2024
- Gained hands-on experience in patient care and hospital operations.
- Observed medical professionals and social workers in action.
- Assisted with administrative tasks and patient support.
- Referred patients with serious medical conditions and emergencies to hospital for immediate care.
- Evaluated nursing notes to confirm accuracy of care provided and patient responses.
- Conducted research projects under supervision of attending physician.
- Provided assistance with vaccinations and other immunizations.
- Facilitated patient check-ins and check-outs.
- Assisted in developing patient care plans and providing follow-up care.
Education
Bachelor of Science - Psychology
Morgan State University
Baltimore, MD05-2026
High School Diploma -
American History High School
Newark, NJ06-2021
Skills
- Patient care
- Medical records
- Research coordination
- Customer service
- Employee training
- Problem solving
- Staff management
- Communication skills
- Quality control
- Employee motivation
- Team building
- Verbal and written communication
- Performance management
- Workflow management
- Goal oriented
- Relationship building
Accomplishments
- First in family to attend college
- Dean's List Honoree
- High school graduate with a 4.0 GPA
- Awarded for dedication and hard work (UVSO)
Timeline
Intern
University Hospital and Medical Center
06.2024 - 08.2024
Supervisor
Popeyes Louisiana Chicken
08.2019 - Current
Bachelor of Science - Psychology
Morgan State University
High School Diploma -
American History High School
Similar Profiles
Jazmyn TeelJazmyn Teel
Lead Crew Member at Popeyes Louisiana ChickenLead Crew Member at Popeyes Louisiana Chicken
Kenji XiongKenji Xiong
Cashier at Popeyes Louisiana ChickenCashier at Popeyes Louisiana Chicken
Yesenia AyalaYesenia Ayala
Customer Service Cashier at Popeyes Louisiana ChickenCustomer Service Cashier at Popeyes Louisiana Chicken