Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Education and Training
Personal Information
Timeline
Bartender

Giana Johnson-Mitchel

Conroe

Summary

Detail-oriented professional with extensive experience in customer service and event coordination. Proven ability to enhance customer experiences while ensuring high satisfaction rates.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

First Watch
Conroe
08.2025 - Current
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Bartender

Lifetime
Shenandoah
09.2024 - Current
  • Planned and coordinated special events to boost customer numbers and profits.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.

Bartender

Torchy's Tacos
The Woodlands
01.2022 - 09.2024
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Resolved customer complaints in a professional manner.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Server Trainer/Bartender

Fogo de Chão
The Woodlands
01.2022 - 08.2024
  • Identified opportunities for improving existing processes related to training operations.
  • Conducted hands-on workshops to demonstrate server features and functions to trainees.
  • Collaborated with other trainers to design innovative teaching strategies that engage learners more effectively.

Education

High School Diploma -

Klein High School
Klien Tx
05-2022

Skills

  • Order management
  • Cash handling
  • Beverage preparation
  • Menu knowledge
  • Event planning
  • Customer relationship management

Accomplishments

  • Catered Phillip's 66 Christmas Party at private hanger wedding through Fogo de Chao.

Certification

  • TABC
  • Food Handler

Education and Training

other

Personal Information

Timeline

Server

First Watch
08.2025 - Current

Bartender

Lifetime
09.2024 - Current

Bartender

Torchy's Tacos
01.2022 - 09.2024

Server Trainer/Bartender

Fogo de Chão
01.2022 - 08.2024

High School Diploma -

Klein High School

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