Gian M Buitrago
Beaverton,OR
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Account Manager, Inside Sales
Southern Glazer Wines and Spirits
Wilsonville, OR
03.2020 - Current
- Managed over 500 accounts with excellent customer service
- Used CRM software to maintain detailed contact logs and account records.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Cross-trained existing employees to maximize team agility and performance.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Researching new products and trends to successfully instruct and recommend to my customers
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Manager
Bouchon Bistro
Napa, California
08.2018 - 01.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Forecast daily sales and cover count using data from years past
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Managed projects from procurement to commission.
Education
Bachelor of Science - Computer Science
Oregon State University
Corvallis, OR08.2023
Bachelor of Arts - Business Management, Wine and Spirits
The Culinary Institute of America
07.2018
Skills
- Google Introduction to Technical Support Certification
- Codecademy Learn Python 2 and 3
- Employee Coaching and Motivation
- Technical Proficiency
- Technical Support
- Source and Version Control: Git, GitHub
- Team Collaboration
- Verbal and Written Communication
- Business Intelligence
- Complex Problem-Solving
- Project Management
- Data Analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Account Manager, Inside Sales
Southern Glazer Wines and Spirits
03.2020 - Current
Manager
Bouchon Bistro
08.2018 - 01.2020
Bachelor of Science - Computer Science
Oregon State University
Bachelor of Arts - Business Management, Wine and Spirits
The Culinary Institute of America
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