Gianmarco Milesi
Los Angeles,CA
Summary
I’m a dynamic and customer-focused professional with experience in luxury retail, skincare, and entertainment environments. I love building strong relationships, and maintaining high standards of presentation and service.
I thrive in fast-paced settings where attention to detail, efficiency, and emotional intelligence are key.I consistently contribute to improved customer satisfaction and team performance.
Reliable, adaptable, and solution-oriented, I bring both professionalism and warmth to every interaction, always aiming to exceed expectations and represent the brand with excellence.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
Sarah ford
Beverly Hills, California
10.2021 - Current
- Managed scheduling and calendar coordination for executive team meetings.
- Prepared and organized documents for internal and external communications.
- Assisted in the development of office procedures to enhance workflow efficiency.
- Maintained inventory of office supplies, ensuring timely replenishment.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Store Manager
Maital’s Ceramics
Los Angeles, CA
05.2018 - 01.2020
- Oversaw daily store operations to ensure smooth functionality.
- Managed inventory levels to maintain product availability and minimize shortages.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
Sales Assistant
H.Lorenzo
Los Angeles, CA
11.2016 - 03.2018
- Assisted customers in selecting high-end fashion items and accessories.
- Managed inventory levels and organized merchandise displays effectively.
- Provided product knowledge and styling advice to enhance customer experience.
- Collaborated with team members to maintain store cleanliness and organization.
- Processed transactions accurately and efficiently at the point of sale.
- Developed strong relationships with customers to encourage repeat business.
- Resolved customer inquiries and complaints with professionalism and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
Pr’s manager
Space Ibiza
Balears island , Spain
05.2016 - 09.2016
- Managed daily operations of high-profile nightclub environment.
- Supervised staff to ensure excellent customer service experience.
- Monitored staff performance and addressed issues.
- Provided leadership during times of organizational change or crisis situations.
Stage Manager
Blu marlin
Balearic island , Spain
07.2015 - 10.2015
- Coordinated rehearsals and performances for various productions at Blu marlin.
- Managed stage logistics.
- Facilitated problem-solving during performances to ensure smooth operation.
- Supervised backstage crews during productions and provided feedback as needed.
Education
Bachelor of Science - Science of Linguistic Mediation
San Gregorio University
Rome, Italy 01.2012 - 04.2015
Skills
- Calendar management
- Document preparation
- Inventory control
- Workflow optimization
- Detail oriented
- Trilingual(English,Spanish,Italian)
- Able to multitask and prioritize
- Team mentality
- Good knowledge of Microsoft office
- Able to work under pressure and fast paced environment
Languages
English
Full Professional
Spanish
Professional
Italian
Professional
Timeline
Administrative Assistant
Sarah ford
10.2021 - Current
Store Manager
Maital’s Ceramics
05.2018 - 01.2020
Sales Assistant
H.Lorenzo
11.2016 - 03.2018
Pr’s manager
Space Ibiza
05.2016 - 09.2016
Stage Manager
Blu marlin
07.2015 - 10.2015
Bachelor of Science - Science of Linguistic Mediation
San Gregorio University
01.2012 - 04.2015