Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gianna Balsama

Ardmore,Pennsylvania

Summary

Compassionate and reliable with experience in customer assistance and transaction processing. Known for patience and empathy, contributing to positive customer relationships and repeat business. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

3
3
years of professional experience

Work History

Cashier

The Head Nut
Ardmore, PA
04.2023 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product selections and inquiries, enhancing shopping experience.
  • Trained new cashiers on procedures and customer service standards.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Neuroscience

University of Pittsburgh
Pittsburgh, PA
2030

High School Diploma -

Haverford Highschool
Havertown, PA
06-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Professionalism and courtesy

Timeline

Cashier

The Head Nut
04.2023 - Current

Bachelor of Science - Neuroscience

University of Pittsburgh

High School Diploma -

Haverford Highschool