Summary
Skills
Relevant Skills and Experience
Education
Professional Experience
Languages
Generic

Gianna Cavalli

New York,NY

Summary

Versatile professional with a strong background in education, human resources, and client services. Experienced in coordinating programs, managing diverse groups, and fostering inclusive environments. Demonstrates excellent organizational, communication, and interpersonal skills with a proven track record of improving processes and driving results.

Skills

  • Program Coordination
  • Data-Driven Decision Making
  • Client/Student Engagement
  • Cross-Cultural Communication
  • HR Processes & Compliance
  • Performance Assessment
  • Team Leadership
  • Continuous Improvement
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Data Analysis and Reporting

Relevant Skills and Experience

Program Coordination & Management
  • Led development and execution of ESL program, significantly improving student behavior and engagement over a 3-month timeline
  • Coordinated professional development opportunities and workshops for employees at all levels
  • Managed daily individualized and small group sessions for students, focusing on cultural adjustment and language development


Data Analysis & Performance Improvement
  • Applied data-driven instruction to address areas of weakness, leading to a 15% improvement in overall student performance
  • Conducted regular assessments to monitor progress and adapt strategies, contributing to measurable improvements in achievement
  • Analyzed market trends and implemented strategies resulting in a 25% increase in sales during off-hours


Client Service & Communication
  • Guided clients through complex processes, providing advice on financial options, contract terms, and potential risks
  • Supported students and clients with diverse linguistic and cultural backgrounds, creating inclusive environments
  • Leveraged social media platforms and online marketing strategies to increase visibility and attract potential clients


HR & Administrative Support
  • Ensured legal compliance with labor laws and maintained adherence to local, state, and federal regulations
  • Streamlined point-of-sale systems, optimizing customer experience and reducing checkout times by 30%
  • Conducted regular audits and updates to policies and organizational standards


Recruitment & Talent Development
  • Promoted a culture of continuous learning through coordination of professional development opportunities
  • Assisted in hiring and onboarding processes for new employees
  • Provided targeted assistance to individuals facing adjustment challenges, helping them gain confidence and improve skills

Education

Bachelor of Arts: Liberal Arts and General Studies, University of Maine at Presque Isle

  • Minor in Project Management

Professional Experience

  • Educator, Kaleidoscope Education Solutions, Philadelphia, PA (03/2023 - Current)
  • ESL Teacher, Ministry of Education, Spain (09/2018 - 05/2022)
  • Realtor, Keller Williams Realty, Los Angeles, CA (03/2017 - 08/2018)
  • HR Manager & Assistant Restaurant Manager, Mondo Taco, Santa Monica, CA (11/2013 - 05/2015)

Languages

English
Native or Bilingual
Spanish
Professional Working
Gianna Cavalli