- Crafting and DIY Projects
- Drawing and Painting
- Reading
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
- Fashion and Style
- Watching Movies and TV Shows
- Travel
Hi, I’m
Gianna Cheatham
ALSIP,Illinois
Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
Jim Rohn
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
5
years of professional experience
Work History
Outpouring of Christ Church
Sales Associate
09.2023 - Current
Job overview
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Processed transactions accurately, ensuring prompt service and customer satisfaction.
- Maintained inventory levels by restocking shelves and organizing product displays.
- Collaborated with team members to implement promotional strategies that increased foot traffic.
- Utilized point-of-sale systems for efficient transaction processing and record keeping.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Gigi's One Stop Shop
Sales Associate
06.2020 - Current
Job overview
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Provided feedback on customer preferences to aid in inventory management decisions.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Chicago Christian High SchoolPalos Heights, IL
06-2026
University Overview
- Completed AP course in AP US History, AP Language and Composition, AP Government
- 3.98 GPA Unweighted
- 4.21 GPA Weighted
- National Honors Society Member
- Extracurricular Activities: Tennis
- Elected to Secretary for DECA in 2023
- Elected to Officer for DECA in 2025
- Elected to President for Senior Activities Board in 2025
- Big Sister/Little Sister Officer
- Elected to Member for Student Council in 2024
- Ranked in Top 17% of class
- Won multiple art awards
Skills
- Customer service
- Teamwork and collaboration with the ability to adapt to diverse groups
- Time management
- Problem-solving skills
- Listening skills
- Goal oriented
- Cash handling
- Meeting deadlines
- Inventory tracking
- Display setup
- Business development
- Positive and professional
Interests
Timeline
Sales Associate
Outpouring of Christ Church
09.2023 - Current
Sales Associate
Gigi's One Stop Shop
06.2020 - Current
Chicago Christian High School
Work Preference
Work Type
Part TimeInternshipImportant To Me
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