Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gianna Christlieb

San Diego,USA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

CRF
San Diego, CA
05.2023 - Current

Handle Psychiatrist schedule. Create new packets for new patients. Help translate for Spanish speakers.

Retail Sales Associate

True Religion
02.2023 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
  • Helped customers by answering questions and locating merchandise
  • Initiated friendly conversation with customers to determine level of assistance required
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Used product knowledge to suggest items to match client needs.

Call Processor

David Alvarez assembly member
08.2022 - 09.2022
  • Use a list provided to me to call voters and explain what he would stand for
  • Ask questions on what changes did they want to see.

Operator

Thermo Fisher
12.2021 - 08.2022
  • I would assemble cassettes for COVID-19 tests
  • Learned and followed safety and emergency procedures
  • Reported failures, malfunctions or wear issues on equipment to supervisor
  • Taught new employees machine operation techniques and important business procedures
  • Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs)
  • Rotated among various workstations, performing work necessary to meet production needs.

Customer Experience Associate

Nike
06.2021 - 12.2021
  • I would multitask all day, from doing customer service to maintaining my department
  • Also, I would work checking out customers in the department as well as behind cash wrap
  • As well as helping with any move that had to be done
  • Handled customer complaints courteously using appropriate techniques, problem-solving skills and follow-up logs
  • Improved product knowledge skills to understand customer needs and provide real, effective solutions
  • Reflected team performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution
  • Helped customers by answering questions and locating merchandise
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
  • Created price tags and merchandise signs for new items
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Calculated pricing, applied discounts and collected payments to process transactions.

Mobile Expert

Metro by T-Mobile
02.2021 - 06.2021
  • I would help customers find what they're looking for in a phone and possibly improve and find a better fit for their needs
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs
  • I would work at two different stores
  • I would help with opening and closing procedures.

Administrative assistant

Credit corner
08.2020 - 01.2021
  • I would make calls & take care of clients
  • I used word & learned a little on how to use Excel & other programs
  • I would process files from clients, follow up on payments with clients & given them updates
  • Knows how to properly maintain and develop a filing system
  • Distributes print outs, letters, forms, schedules
  • Provides customers with solutions to their individual needs
  • Answers and direct calls as friendly, formal and efficient
  • Provides customers with follow-up appointments that fit according to the company schedule
  • Works as a communication point between internal and external customers
  • Facilitates requests and performs them in a timely inefficient manner.

Education

Montgomery high school
San Diego, CA
01.2019

Skills

  • Word processing
  • Power point processing
  • Excel processing
  • Customer assistance
  • Fluent in [spanish]
  • Adaptability skills
  • Pressure handling
  • Typing
  • Team work
  • Problem solving
  • Time management
  • Environmental cleaning
  • Active listening
  • Computer programming

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

CRF
05.2023 - Current

Retail Sales Associate

True Religion
02.2023 - Current

Call Processor

David Alvarez assembly member
08.2022 - 09.2022

Operator

Thermo Fisher
12.2021 - 08.2022

Customer Experience Associate

Nike
06.2021 - 12.2021

Mobile Expert

Metro by T-Mobile
02.2021 - 06.2021

Administrative assistant

Credit corner
08.2020 - 01.2021

Montgomery high school
Gianna Christlieb