Gianna Curcio
Manahawkin,NJ
Summary
Highly skilled waitress experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
4
4
years of professional experience
Work History
Waitress
Russo's Italian Resturant
Ship Bottom , NJ
07.2022 - Current
- Checked with customers to ensure that they were enjoying their meals.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Organized take-out orders efficiently according to customer requests.
- Suggested additional items to customers based on their preferences and needs.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
Restaurant Busser
Sandbox Cafe
Surf City, NJ
01.2022 - 08.2022
- Provided assistance to other employees when needed during peak business hours.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
Crew Member
Bubbakoos Burritos
Manahawkin, NJ
01.2020 - 06.2022
- Drove team success by quickly completing assigned tasks.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Science - Nursing
Ocean County College
Toms River, NJ05.2024
Skills
- Upselling Techniques
- Customer Service
- Relationship Management
- Team Collaboration
- Complex Problem-Solving
Affiliations
- Surfing
- Music
- Family & friends
Accomplishments
- High honor-roll all 4 years of high school
- Top 25% of my graduating class
Timeline
Waitress
Russo's Italian Resturant
07.2022 - Current
Restaurant Busser
Sandbox Cafe
01.2022 - 08.2022
Crew Member
Bubbakoos Burritos
01.2020 - 06.2022
Associate of Science - Nursing
Ocean County College
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