Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gianna DiCristofano

Littleton,CO

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

6
6
years of professional experience
2
2

Certifications

Work History

Server

Biaggi's Ristorante Italiano
06.2025 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Biaggi's Ristorante Italiano
08.2022 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Buffalo Wild Wings
07.2021 - 08.2022
  • Provided exceptional customer service to enhance guest satisfaction and encourage repeat visits.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier

Buffalo Wild Wings
07.2020 - 07.2021
  • Processed customer transactions efficiently using POS systems.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Line Worker

Chipotle Restaurant
07.2019 - 11.2019
  • Collaborated with team members to streamline food preparation processes.
  • Maintained cleanliness and organization of workstations and cooking areas.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Bachelor of Arts - Psychology

Illinois State University
Normal, IL
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Food sales and promotion
  • Positive and professional
  • Wine service

Certification

  • Food Handlers Certification
  • BASSET Certification

Timeline

Server

Biaggi's Ristorante Italiano
06.2025 - Current

Server

Biaggi's Ristorante Italiano
08.2022 - 05.2025

Server

Buffalo Wild Wings
07.2021 - 08.2022

Cashier

Buffalo Wild Wings
07.2020 - 07.2021

Line Worker

Chipotle Restaurant
07.2019 - 11.2019

Bachelor of Arts - Psychology

Illinois State University

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