Gianna Everett
Temple,TX
Summary
Proven multitasker and team collaborator, I enhanced costumer experiences at Speedway by leveraging exceptional customer service and POS operation skills. Achieved significant improvements in order accuracy and efficiency, demonstrating a strong work ethic and adaptability in fast-paced environments. My background underscores a commitment to quality and guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Red's Sports Bar & Grill
09.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
Cashier/Store Associate
Speedway Gas Station
06.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Drive Thru Cashier
Panera Bread
06.2023 - 01.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfilment.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Used POS system to enter orders, process payments and issue receipts.
Education
Pharmacy Technician
Stepful
01.2025
Temple Highschool
415 N 31st St, Temple, TX 7650405.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
- Team collaboration
- Order accuracy
- Quality control
- Point of sale operation
- Inventory management
- Multitasking and organization
- Adaptable and flexible
- Reliable and responsible
- Excellent communication
Certification
Pharmacy technician certification
Timeline
Server
Red's Sports Bar & Grill
09.2024 - 01.2025
Cashier/Store Associate
Speedway Gas Station
06.2024 - 01.2025
Drive Thru Cashier
Panera Bread
06.2023 - 01.2024
Pharmacy technician certification
Pharmacy Technician
Stepful
Temple Highschool
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