Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gianna Fazzalari

Smithtown,NY

Overview

3
3
years of professional experience

Work History

Server

Mandrake Rooftop
Columbus, Ohio
09.2024 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.

Client Success Intern

Tre Medical Technology Consultants
Garden City, NY
05.2024 - 08.2024
  • Proofread documents before submitting them for review.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.

Salesperson

Apricot Lane Boutique
Smithtown , NY
05.2024 - 08.2024
  • Developed and implemented strategies to meet sales quotas.
  • Advised customers on the latest product features and benefits.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

Hostess

Insignia Steak House
Smithtown, NY
01.2023 - 08.2024
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Verified reservations and wait times with customers.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Monitored dining room activity to ensure compliance with health regulations.

Team Member

Vitality Bowls
Smithtown, New York
01.2022 - 06.2024
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Answered phone calls regarding inquiries about products or services.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Developed positive customer relationships through friendly greeting and excellent service.

Education

MBA - Strategic Communications

The Ohio State University
Colombus Ohio
05-2026

High School Diploma -

Smithtown High School East
Saint James, NY
06-2022

Skills

  • Customer Engagement
  • Microsoft Excel
  • Communication: Public Speaking, Client Presentations

Languages

Italian
Professional

Timeline

Server

Mandrake Rooftop
09.2024 - Current

Client Success Intern

Tre Medical Technology Consultants
05.2024 - 08.2024

Salesperson

Apricot Lane Boutique
05.2024 - 08.2024

Hostess

Insignia Steak House
01.2023 - 08.2024

Team Member

Vitality Bowls
01.2022 - 06.2024

MBA - Strategic Communications

The Ohio State University

High School Diploma -

Smithtown High School East
Gianna Fazzalari