Gianna Fazzalari
Smithtown,NY
Overview
3
3
years of professional experience
Work History
Server
Mandrake Rooftop
Columbus, Ohio
09.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Client Success Intern
Tre Medical Technology Consultants
Garden City, NY
05.2024 - 08.2024
- Proofread documents before submitting them for review.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
Salesperson
Apricot Lane Boutique
Smithtown , NY
05.2024 - 08.2024
- Developed and implemented strategies to meet sales quotas.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Hostess
Insignia Steak House
Smithtown, NY
01.2023 - 08.2024
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Verified reservations and wait times with customers.
- Communicated clearly with kitchen staff regarding customer orders.
- Monitored dining room activity to ensure compliance with health regulations.
Team Member
Vitality Bowls
Smithtown, New York
01.2022 - 06.2024
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
MBA - Strategic Communications
The Ohio State University
Colombus Ohio 05-2026
High School Diploma -
Smithtown High School East
Saint James, NY06-2022
Skills
- Customer Engagement
- Microsoft Excel
- Communication: Public Speaking, Client Presentations
Languages
Italian
Professional
Timeline
Server
Mandrake Rooftop
09.2024 - Current
Client Success Intern
Tre Medical Technology Consultants
05.2024 - 08.2024
Salesperson
Apricot Lane Boutique
05.2024 - 08.2024
Hostess
Insignia Steak House
01.2023 - 08.2024
Team Member
Vitality Bowls
01.2022 - 06.2024
MBA - Strategic Communications
The Ohio State University
High School Diploma -
Smithtown High School East