Gianna Frezzini
Williamstown,NJ
Summary
Driven and dynamic professional with a proven track record at Sherwin Williams Co, enhancing store visual appeal and fostering customer loyalty through exceptional service. Excelled in team collaboration and problem-solving, significantly improving financial transaction accuracy. Skilled in POS system operation and multitasking, consistently delivering outstanding guest experiences.
Overview
9
9
years of professional experience
Work History
Sales Associate
Sherwin Williams Co
2018.03 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Assistant Manager
Friendly's Restaurant
2017.01 - 2018.01
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server
Friendly's Restaurant
2015.06 - 2017.01
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associates in Communications -
Rowan College At Gloucester County
Sewell, NJ10.2018
High School Diploma -
Williamstown High School
Williamstown, NJ06.2016
Skills
Customer Service
Teamwork and Collaboration
Problem-solving skills
Retail Store Operations
Merchandise Display
Display Setup
POS System Operation
Multi-tasking strength
Timeline
Sales Associate
Sherwin Williams Co
2018.03 - Current
Assistant Manager
Friendly's Restaurant
2017.01 - 2018.01
Server
Friendly's Restaurant
2015.06 - 2017.01
Associates in Communications -
Rowan College At Gloucester County
High School Diploma -
Williamstown High School
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