Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Rocky River Brewing Company
2023.05 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Mecklenburg German Restaurant
2023.08 - 2023.10
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Cleveland Yachting Club
2022.05 - 2023.08
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Hilliard Dry Cleaners
2021.05 - 2023.05
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH
05.2026
Skills
Order Management
Beverage Preparation
Guest Engagement
Food Inspection
Food Running
Team Collaboration
Conflict Resolution
Multitasking Abilities
Timeline
Server
Mecklenburg German Restaurant
2023.08 - 2023.10
Server
Rocky River Brewing Company
2023.05 - Current
Cashier
Cleveland Yachting Club
2022.05 - 2023.08
Cashier
Hilliard Dry Cleaners
2021.05 - 2023.05
Bachelor of Science - Psychology
University of Cincinnati
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