Detail-oriented professional with experience in front office management and childcare. Skilled in verbal and written communication, work prioritization, and conflict resolution, contributing to enhanced member satisfaction and classroom engagement.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Hamburg Fitness Center
Hamburg, MI
11.2024 - 06.2026
Processed membership sign-ups and payments, maintaining accurate records using center management software.
Coordinated communication between departments to facilitate seamless operations and enhance member satisfaction.
Handled customer complaints with professionalism, resolving issues promptly to maintain a welcoming environment.
Maintained cleanliness and organization of front desk area, ensuring professional appearance at all times.
Childcare Teacher
Hamburg Fitness Center
Hamburg, MI
11.2024 - 06.2026
Maintained a safe and welcoming environment for children during all activities.
Enhanced classroom management techniques to ensure positive behavior and engagement.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Engaged with children on individual basis to build positive relationships and promote learning.