Gianna Perez
Lemont,IL
Summary
Devoted student with diverse experience in administrative support roles. Proven abilities include managing schedules, organization in fast-paced environments, and flexibility in providing aid to other employees when need be. Strengths lie in her amiable demeanor, which allows for an inviting environment, as well as her ability to quickly adapt to different circumstances and meet various demands.
Overview
3
3
years of professional experience
Work History
Hostess
La Dolce Vita of Lemont
Lemont, IL
01.2024 - 07.2024
- Accurately recorded customer information into reservation system.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Resolved customer service issues to maintain guest satisfaction.
- Delivered attentive service and support from initial interaction to final departure, maintaining loyal clientele.
Receptionist
Franciscan Sisters of Chicago
Lemont, IL
08.2021 - 05.2023
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
Education
Some College (No Degree) - Communications
Loyola University of Chicago
Chicago, ILSkills
- Customer service expertise
- Strong interpersonal skills
- Relationship building
- Attention to detail
- Organizational skills
Languages
Spanish
Native/ Bilingual
French
Limited
Timeline
Hostess
La Dolce Vita of Lemont
01.2024 - 07.2024
Receptionist
Franciscan Sisters of Chicago
08.2021 - 05.2023
Some College (No Degree) - Communications
Loyola University of Chicago
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