Gianni Walters
Augusta,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ollie's Bargain Outlet
07.2023 - 01.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Sandwich Artist
Pilot Flying J Travel Center (Subway)
03.2023 - 05.2023
- Monitored inventory and requisitioned low-stock items.
- Assisted customers in choosing menu items by providing food complementing information.
- Operated manual and electric appliances to peel, slice, and trim food.
- Increased speed of service through effective multitasking and time management skills.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Sales Associate
GasPro
05.2022 - 09.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated high levels of initiative and creativity while tackling difficult tasks.
Sales Associate
Pilot Flying J Travel Center
07.2021 - 11.2021
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
TravelCenters Of America (Arby's)
08.2020 - 11.2020
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Burke County High School
Waynesboro, GA05.2021
Skills
- Meeting Sales Goals
- Safety and Cleanliness Standards
- Customer Assistance
- Money Handling
- POS Software
- Loss Prevention
Timeline
Sales Associate
Ollie's Bargain Outlet
07.2023 - 01.2024
Sandwich Artist
Pilot Flying J Travel Center (Subway)
03.2023 - 05.2023
Sales Associate
GasPro
05.2022 - 09.2022
Sales Associate
Pilot Flying J Travel Center
07.2021 - 11.2021
Cashier
TravelCenters Of America (Arby's)
08.2020 - 11.2020
High School Diploma -
Burke County High School
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