Office Manager coordinating daily operations, employee scheduling, and office procedure development across administrative, financial, and personnel functions. Manages budgets, business records, and accounting systems while supporting senior leaders with daily reporting and issue resolution. Leads new-hire onboarding, interviewing, and handbook updates to keep office practices consistent and organized.
Work History
Medical Support Assistant
1 Year 10 Months
MAMC | 01.2025 - Current
Manage patient intake and verify visit information before routing requests to the appropriate clinic staff.
Coordinate daily office operations by organizing correspondence, forms, and routine administrative requests.
Prepare and update patient records to support accurate documentation and timely follow-up.
Support billing activities by organizing paperwork and resolving basic account questions with patients.
Server/Bartender
2 Years 7 Months
Buffalo Wild Wings | 03.2024 - 10.2026
Provided attentive guest service during busy dining periods and responded quickly to questions and concerns.
Took accurate food and drink orders and communicated special requests clearly to kitchen and bar staff.
Handled cash and card transactions with care while keeping register counts organized throughout each shift.
Kept bar and dining areas stocked, clean, and ready for steady guest traffic.
Office Manager
1 Year 9 Months
PEARL NANO | 04.2023 - 01.2025
Oversee daily office operations, resolving workflow issues and keeping administrative work moving efficiently.
Develop and monitor the office budget for sales and purchasing activities, supporting accurate expense tracking.
Maintain office procedures and document control standards to improve consistency across administrative tasks.
Prepare business records and bookkeeping updates, keeping accounting information organized for review.
Support senior management with daily reports, personnel policies, and employee handbook updates as needed.
Server/Bartender
1 Year 11 Months
Texas Roadhouse | 04.2022 - 03.2024
Delivered attentive table service by taking orders, answering menu questions, and following guest preferences.
Prepared alcoholic and non-alcoholic beverages according to recipe standards and guest requests.
Coordinated with kitchen staff to keep orders moving and reduce delays during busy service periods.
Maintained clean dining and bar areas by restocking supplies, clearing tables, and resetting service stations.
Product Detailing Manager
1 Year 1 Month
KIMBALLS DETAILING | 05.2022 - 06.2023
Developed resource projections and prepared budgets using Office management practices to guide staffing and operating decisions.
Analyzed trends and prepared business reports with Office administration tools for regional management review.
Streamlined service workflows through Process improvement, helping identify practical efficiency gains across daily operations.
Sales Representative Manager
4 Years 7 Months
DBABSKI DETAILING | 10.2017 - 05.2022
Developed and executed a strategic sales plan that expanded the customer base and strengthened market presence.
Researched market trends, competitor activity, and supply-demand shifts to adjust pricing and sales focus.
Met with customers and partners in person to build relationships and recommend suitable service packages.
Insurance Sales Agent
2 Years 1 Month
A.T. MATTHEWS AND DIER | 08.2015 - 09.2017
Developed marketing strategies to position insurance offerings against individual agents and competing firms.
Sourced new clients through networking and prospect list development to grow the sales pipeline.
Calculated premiums and established payment methods to support accurate billing and customer account setup.
Education
Diploma
Cooper City High | Cooper City, Florida
Skills
Office management
Office administration
Administrative support
Scheduling and calendar management
Meeting coordination
Document control
Office procedures
Bookkeeping
Account reconciliation
Financial accounting
Budget tracking
Expense reporting
Staff management
Human resources management
Onboarding coordination
Interview coordination
Administrative oversight
Process improvement
Cross-functional coordination
Awards
Greenwood Community Mayor, 2022, Present
Civilian Service Achievement Medal from US Army for Community Service, 2017, 2019, 2021, 2022
Civilian Service Achievement Medal from US Army for FRG Leadership, 2019, 2020
Asst. Administrator/College & Career Grad Coach at Rockdale County Public SchoolsAsst. Administrator/College & Career Grad Coach at Rockdale County Public Schools