Giannula Mantzavas
Harrisburg,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
31
31
years of professional experience
Work History
server
west shore plaza restaurant
Lemoyne, PA
07.2025 - 04.2026
- Provided excellent customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and processed payments efficiently.
- Followed health and safety regulations to ensure food quality standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Server Manager
Meadow Hill Family Restaurant
York, NE
09.1995 - 05.2020
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Greek High School
Amfissa, GreeceSome College (No Degree) -
Saint George College
Athens, GreeceSkills
- Customer service
- Time management
- Team collaboration
- Problem resolution
Languages
English
Professional
A1
Greek
Full Professional
A1
References
References available upon request.
Timeline
server
west shore plaza restaurant
07.2025 - 04.2026
Server Manager
Meadow Hill Family Restaurant
09.1995 - 05.2020
Greek High School
Some College (No Degree) -
Saint George College