Gianny Abreu
Monroe
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Suffern
05.2025 - Current
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the work area and equipment.
- Assisted customers with menu selections and provided product recommendations.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth store operations.
Retail Sales Associate
Victoria Secret
Central Valley
09.2024 - 05.2025
- Maintained store organization and cleanliness to enhance customer experience.
- Provided product knowledge to educate customers on features and benefits.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
Sales Associate
Vineyard Vines
Central Valley
04.2024 - 08.2024
- Assisted customers in selecting products that fit their style and needs.
- Collaborated with team members to create a welcoming shopping environment.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
Team Member
Panera Bread
Monroe
08.2023 - 11.2023
- Prepared and served food items according to company standards.
- Operated cash register and handled customer transactions efficiently.
- Restocked supplies and ingredients to maintain inventory levels.
- Communicated effectively with team members to coordinate tasks seamlessly.
- Greeted customers upon entering the store with friendly demeanor.
Retail Sales Associate
Columbia Sportswear
Central Valley
10.2022 - 04.2023
- Assisted customers in selecting appropriate outdoor gear and apparel.
- Maintained store organization and cleanliness to enhance customer experience.
- Provided product knowledge to educate customers on features and benefits.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
High School Diploma -
Monroe Woodbury High School
Woodbury, NY08-2024
Skills
- Product knowledge
- Cash handling
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Customer satisfaction enhancement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
05.2025 - Current
Retail Sales Associate
Victoria Secret
09.2024 - 05.2025
Sales Associate
Vineyard Vines
04.2024 - 08.2024
Team Member
Panera Bread
08.2023 - 11.2023
Retail Sales Associate
Columbia Sportswear
10.2022 - 04.2023
High School Diploma -
Monroe Woodbury High School
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