Giavana May
Seabrook,TX
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Possesses the ability to create robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
3
3
years of professional experience
Work History
Sales Representative Team Leader
Ready solar
Houston, TX
10.2021 - 10.2023
- Developed key customer relationships to increase sales.
- Performed comprehensive market research to expand sales.
- Sourced new leads through industry contacts, cold calling, and other methods of outreach.
- Recruited, hired, trained, evaluated, coached, mentored, and disciplined Sales Representatives.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Used CRM database to track referral and appointment data.
Hair Stylist
Visible Changes Salon
Houston, TX
09.2020 - 08.2021
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
- Upsold additional services when appropriate to increase sales volume.
Education
Paralegal Studies
Texas A&M University - Texarkana
Texarkana, TX05-2022
Cosmetology Education
San Jacinto College South
Houston, TX05-2019
Skills
- Sales closing
- Customer Needs Assessment
- Lead prospecting
- Sales Forecasting
- Customer Relationship Building
- Negotiation Tactics
Affiliations
- Volunteer at Volunteer Houston
References
References available upon request.
Timeline
Sales Representative Team Leader
Ready solar
10.2021 - 10.2023
Hair Stylist
Visible Changes Salon
09.2020 - 08.2021
Paralegal Studies
Texas A&M University - Texarkana
Cosmetology Education
San Jacinto College South
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