GIAVANIE SCOTT

• Provide administrative and operational support to USCP functions involving intelligence coordination and protective services for Members of Congress.
• Serve as a central point of coordination between multiple USCP bureaus, internal stakeholders, and external law-enforcement partners, ensuring information, requests, and required actions are routed to the appropriate parties.
• Manage and coordinate Memorandums of Understanding (MOUs) throughout the review and approval process, including stakeholder outreach, document tracking, follow-up, corrections, signatures, and final distribution.
• Act as a liaison across bureaus by communicating updates, clarifying requirements, resolving administrative issues, and helping move time-sensitive actions through established processes.
• Maintain detailed MOU trackers, correspondence, approval records, and supporting documentation using SharePoint, Excel, Outlook, and other information-management systems.
• Coordinate with external agencies to confirm points of contact, obtain required documentation, address discrepancies, and support completion of interagency agreements.
• Prepare and review reports, correspondence, procurement documentation, travel and training requests, vouchers, and management materials for accuracy, completeness, and proper routing.
• Develop and maintain reports, spreadsheets, charts, and workflow tools used to monitor program activity, deadlines, approvals, and stakeholder engagement.
• Support process-improvement initiatives by identifying workflow gaps and helping streamline communication and coordination across mission-support functions.

• Provide supervision, training, and professional development for junior Airmen, supporting unit goals and maintaining high standards of performance, readiness, and accountability.

• Manage personnel schedules, duty assignments, and staffing coordination to ensure mission coverage, unit efficiency, and alignment with leadership priorities.

• Prepare operational documentation, performance summaries, training reports, and readiness materials for leadership review.

• Conduct onboarding, mentorship, and skills development for new Airmen, promoting compliance with Air Force policies and professional standards.

• Maintain and update unit records, training databases, compliance files, and administrative documentation to support inspections, audits, and readiness evaluations.

• Assist leadership with operational planning, coordination of unit activities, and execution of mission support functions.

• Support readiness exercises, administrative operations, and cross-functional coordination to ensure mission continuity and unit preparedness.

• Serve as a key operational and administrative coordinator for a 23-clinic urgent care network, ensuring seamless communication, workflow alignment, and daily operational readiness for regional leadership.

• Lead scheduling, workforce planning, and systemize coverage management for 170+ providers, forecasting staffing needs, mitigating gaps, and ensuring uninterrupted clinical operations.

• Track and maintain compliance, credentialing status, licensure timelines, mandatory trainings, and provider documentation to support audit readiness and regulatory standards.

• Monitor bonus eligibility, financial indicators, productivity metrics, and other compensation inputs to support leadership reporting and payroll accuracy.

• Assist with payroll processes including hours verification, bonus validation, schedule reconciliation, and coordination with finance and HR.

• Prepare operational reports, staffing summaries, performance analyses, and decision-support materials for regional management.

• Oversee and update internal administrative tracking systems, ensuring real-time accuracy for staffing decisions and operational forecasting.

• Coordinate leadership meetings, prepare agendas and materials, track action items, and ensure effective follow-through.

• Evaluate workflows across 23 clinics, identify gaps, and implement operational improvements to enhance efficiency and multi-site coordination.

• Supported the U.S. Marshals Service (USMS) and Drug Enforcement Administration (DEA) across multiple divisions, delivering operational, hiring, and administrative support for nationwide mission requirements.

• Coordinated end-to-end hiring pipelines for multiple USMS divisions, including applicant screening, interview scheduling, onboarding documentation, and communication with senior hiring officials.

• Led cross-functional operational projects requiring stakeholder coordination, problem-solving, workflow optimization, and support to Chiefs and Program Management Offices (PMOs).

• Served as a liaison between program managers, hiring managers, division leadership, federal stakeholders, and applicants to streamline communication and ensure timely completion of action items.

• Assisted the Program Manager by coordinating Contracting Officer’s Representative (COR)–requested interviews, gathering candidate context, and preparing administrative materials needed to support COR-related hiring processes.

• Managed SharePoint sites, controlled versioned documentation, and maintained audit-ready files to support compliance, program oversight, and data integrity requirements.

• Oversaw travel coordination, procurement requests, task order support activities, budget tracking, and expense reconciliation for federal program leadership.

• Supported partners and senior attorneys by coordinating case workflows, managing administrative operations, and preparing professional correspondence and legal documents.

• Notarized legal documents, filed and organized records, and ensured timely processing of case materials in accordance with firm procedures and deadlines.

• Acted as an office manager by coordinating calendars, managing office supplies, assisting with front-office operations, and ensuring daily workflow continuity for attorneys and staff.

• Scheduled and set up meetings, sat in on attorney-client discussions, took notes, prepared supporting materials, and tracked action items to ensure follow-through.

• Coordinated client communications, document requests, intake updates, and follow-up actions to support case progression and maintain smooth client service.

• Improved operational efficiency by organizing filing systems, standardizing document processes, and enhancing record-tracking methods.

• Served as the front desk and primary administrative point of contact for residents, families, staff, and visitors, managing high-volume communication and service requests.

• Coordinated front-office operations including phones, appointment scheduling, visitor check-ins, mail distribution, and daily administrative support for facility leadership.

• Managed resident onboarding and transitions by preparing records, processing intake documentation, updating files, and coordinating with nursing and operations teams.

• Led COVID-19 screening procedures, compliance tracking, and health documentation to meet state, federal, and organizational requirements.

• Oversaw incident reports, resident updates, and service documentation to maintain accurate records supporting administrative and clinical decision-making.

• Coordinated with maintenance, housekeeping, vendors, and service providers to resolve facility needs, submit work orders, and maintain a safe and well-supported environment.

• Provided administrative and program support to senior leadership, managing calendars, coordinating meetings, and ensuring timely completion of daily operational tasks.

• Maintained organized and compliance-ready documentation by updating records, processing administrative forms, and managing secure file systems in accordance with federal standards.

• Coordinated travel arrangements, prepared itineraries, and processed expense documentation to support project planning and leadership activities.

• Assisted with onboarding and personnel support tasks, including preparing paperwork, verifying credentials, and ensuring proper documentation for incoming staff.

• Supported security requirements by validating visitor identities, managing access logs, and coordinating entry in accordance with federal facility protocols.

• Monitored taskers, tracked deadlines, drafted administrative updates, and facilitated communication between leadership, staff, and external partners to support program operations.