Giavanna Yagan
Utica,NY
Summary
Motivated worker who works hard who also has an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I am also always open to learning new skills.
Overview
2
2
years of professional experience
Work History
Server
The Bunker
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Turning Stone Casino
03.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Phoenician Resturant
09.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Dietetics
Utica College
Utica, NY05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Service prioritization
- Sales Techniques
- Relationship Management
Study abroad
I recently have studied abroad in Cairo, Egypt. This opportunity has opened my eyes up to a whole new different mind set when it comes to people, and all the different ways of living. I lived there for about four months, I got to see first hand how people live in all the different areas of Egypt. In the short time that I was there my perspective on life has significantly changed, I am beyond blessed to have been able to have this opportunity. I wish upon all if given the chance to visit this amazing country.
Timeline
Server
The Bunker
02.2024 - Current
Server
Turning Stone Casino
03.2023 - 02.2024
Server
The Phoenician Resturant
09.2022 - 03.2023
Bachelor of Science - Dietetics
Utica College
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