GIAVONNA B NEAL
KPOT
Queen Creek,AZ
7
years of professional experience
Detail-oriented and customer-focused professional with experience in high-volume, fast-paced environments. Skilled in client communication, transaction accuracy, multitasking, and maintaining organized records. Proven ability to build strong client relationships, support sales processes, and handle sensitive information with professionalism. Seeking to contribute strong administrative and customer service skills in a Loan Officer Assistant role.
Work History
Bartender
7 Months- Manage high-volume customer transactions with accuracy and efficiency
- Provide personalized service while handling multiple client requests simultaneously
- Maintain organized records of orders, payments
- Ensure compliance with company policies and health standards
- Collaborate with team members to maintain smooth operations
Club Promoter
2 Years- Generated revenue by consistently exceeding sales targets for VIP packages
- Managed client relationships and coordinated bookings and event details
- Communicated pricing, services, and promotions clearly to customers
- Developed marketing materials to support business growth
Bartender
1 Year 9 Months- Delivered consistent, high-quality customer service in a fast-paced environment
- Handled cash and electronic payments with strong attention to detail
- Prioritized multiple orders efficiently, reducing wait times and improving service flow
- Maintained clean and organized workspace aligned with operational standards
- Built strong customer relationships, increasing repeat business
Bartender
1 Year 11 Months- Acted as on-duty manager, supporting daily operations and staff coordination
- Handled cash management and ensured accurate transaction processing
- Maintained organized workflow and compliance with operational procedures
- Built a loyal customer base through strong communication and service
- Supported team productivity and problem-solving in high-pressure situations
Head Trainer/ Bartender
2 Years 5 Months- Trained and onboarded new employees on company procedures and service standards
- Developed structured training approaches to improve employee performance
- Monitored progress and provided coaching to ensure consistency and accuracy
- Facilitated communication between staff and management
- Ensured adherence to policies and operational guidelines
Education
High School Diploma
Skills
Customer Relationship Management
Transaction Processing & Accuracy
Sales Support & Client Communication
Document Organization
Multitasking & Time Management
Microsoft Office / Google Workspace
Attention to Detail & Compliance Awareness
Timeline
Bartender
KPOT
04.2025 - 11.2025Read More
Bartender
I-Mad
07.2023 - 04.2025Read More
Club Promoter
Riot House Hospitality
06.2023 - 06.2025Read More
Bartender
Cogburn's Sports Bar
06.2021 - 05.2023Read More
Head Trainer/ Bartender
Oregano's
01.2019 - 06.2021Read More
Queen Creek High School
High School Diploma
Read More