- Cooking
- Music
- Gym Workouts
- Watching Movies and TV Shows
- Fashion and Style
- Snowboarding
Gigi Canastraro
West Seneca,NY
Summary
Dedicated and enthusiastic employee, with strong customer service, communication skills, and cash handling expertise. Committed to enhancing customer experiences and maintaining operational efficiency, as well as keeping things professional.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Gary Pools & Leisure
Cheektowaga, NY
03.2023 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained clean and organized checkout areas to ensure operational efficiency.
- Reconciled cash drawer at end of shifts, ensuring accuracy in financial reporting.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed chemicals as required.
Crew Member
Moes Southwestern Grill
Orchard Park, NY
01.2023 - 08.2024
- Delivered exceptional customer service in a high-volume environment, ensuring guest satisfaction and repeat visits.
- Collaborated with team members to maintain smooth workflow during peak hours, enhancing operational efficiency.
- Maintained cleanliness and organization of workstations, upholding Moes Southwestern Grill's high standards of hygiene and presentation.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Barista
Tim Hortons
Orchard Park, NY
04.2022 - 01.2023
- Trained new staff on beverage preparation and customer service standards.
- Streamlined order processing, enhancing speed of service during peak hours.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
Bachelor of Science in Nursing - Nursing
Daemen University
Amherst, NY05.2028
High School Diploma - Nursing
West Seneca West Senior High School
West Seneca, NY06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling and management
Certification
- First Aid/CPR Certified
Interests
Timeline
Cashier
Gary Pools & Leisure
03.2023 - Current
Crew Member
Moes Southwestern Grill
01.2023 - 08.2024
Barista
Tim Hortons
04.2022 - 01.2023
Bachelor of Science in Nursing - Nursing
Daemen University
High School Diploma - Nursing
West Seneca West Senior High School