Hi, I’m
AD ANGELIQUE DAVIS
Los Angeles,US
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
15
years of professional experience
Work History
Veterans Administration
Advanced Medical Support Assistant
07.2023 - Current
Job overview
- Mailed patient appointment letters.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Followed up with patients to reschedule missed appointments.
- Monitored patient wait times, providing updates to achieve optimal patient satisfaction.
- Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
UCLA
Medical Assistant
03.2021 - 09.2023
Job overview
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
The Mount Sinai Hospital
Patient Care Associate
01.2009 - 12.2020
Job overview
- Maintained clean, safe, and well-organized patient environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Wise USan Francisco, CA
No Degree from Peer Support Specialist
12.2022
Kingsborough Community College of The City University of New YorkBrooklyn, NY
Associate of Applied s from Fashion Merchandising
06.2012
SUNY Bronx Educational Opportunity Center
Medical Assistant - certification
01.2008
Skills
- Medical terminology knowledge
- Medical Office Support
- Patient Scheduling
- Phlebotomy
- Data Entry
- CPR
- First Aid
- Direct Patient Care
- Electronic Medical Records
- OB/GYN Procedures
Timeline
Advanced Medical Support Assistant
Veterans Administration
07.2023 - Current
Medical Assistant
UCLA
03.2021 - 09.2023
Patient Care Associate
The Mount Sinai Hospital
01.2009 - 12.2020
Wise U
No Degree from Peer Support Specialist
Kingsborough Community College of The City University of New York
Associate of Applied s from Fashion Merchandising
SUNY Bronx Educational Opportunity Center
Medical Assistant - certification