Janette Duarte
Los Angeles,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Professional healthcare leader with strong background in medical assistance. Skilled in patient care, administrative tasks, and clinical support. Highly reliable with focus on teamwork and adaptability to changing needs. Known for excellent communication, organizational skills, and results-driven approach.
Overview
15
15
years of professional experience
Work History
Lead Medical Assistant
West Beverly Podiatry Group/ Wound Center
Los Angeles, CA
11.2023 - Current
- Training of all Medical Assistants
- Started and Updating Back Office Hand book for the office
- Cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chairs, trays and surfaces for a clean and safe medical office
- Interviewed patients to verify information, record medical history and confirm purpose of visit
- Contacted pharmacies to submit and refill patients' prescriptions
- Measured patient peak flows to improve workflow efficiency
- X Rays of Foot and Ankle
- Wound Dressings
- Home Health Orders
- Orders For Admission to Hospital
- Wound Cultures
- Assisted doctor with in office procedures
- Performed clinical skills under physician supervision
- EHR system
- Obtained vital signs
Lead Medical Assistant
New Hope Podiatry / Wound Center
Los Angeles, CA
03.2018 - 01.2023
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chairs, trays and surfaces for a clean and safe medical office
- Measured patient peak flows to improve workflow efficiency
- X Rays of Foot and Ankle
- Wound Dressings
- Home Health Orders
- Orders For Admission to Hospital
- Wound Cultures
- Pharmacy Calls Or Any calls for Dr's
- Write Prescription
- Assisted doctor with in office procedures
- Performed clinical skills under physician supervision
- EHR system
- Obtained vital signs
- Administered injection
Medical Assistant
Allied Health Solutions
Los Angeles, CA
10.2016 - 03.2018
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Led patients to exam rooms, answered general questions and prepared patients for physicians by explaining the process
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Coordinated and executed medical waste disposal according to governmental and organizational standards.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Working with Boarding Care facility and Group Homes
- Preparation for site review and audits
- Electrocardiograms
- Vision Screen
- Injections
Dental Assistant
Dr. Lopez Dental Office
Huntington Park, CA
05.2011 - 07.2013
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chairs, trays and surfaces for a clean and safe dental office.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnosis and treatment.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
- Gather medical information, dental health history and vitals from patients.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into the dental records system and observed all confidentiality rules to maintain patient privacy.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Passed instruments to the dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Supported dentist chairside with procedures including root canals and extractions.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Supported dentists with completing minimally invasive and advanced surgical procedures.
Education
Medical Assistant Program - undefined
UEI College
Huntington Park, CAHigh School Diploma - undefined
UEI College
Huntington Park, CADental Assisting - undefined
East Los Angeles Occupational Center
Los Angeles, CASkills
HIPAA compliance
Clinical leadership
Insurance verification and billing
Patient education and counseling
Vital signs monitoring
Staff oversight
Performance improvement
Professionalism and ethics
Team building and supervision
Critical thinking
Patient care coordination
Conflict resolution techniques
Inventory and supply management
Medical terminology proficiency
Clinical flow management
Treatment monitoring
Infection control procedures
Electronic health records management
EMR / EHR
Medical terminology knowledge
Procedure assistance
CPR
Data entry
Compassionate
Professional bedside manner
Inventory management
Customer service
Prioritizing stat orders
Maintaining confidentiality
Medical office management
Patient assessments
Immunization administration
Laboratory maintenance
Medical records management
Sterile technique
Patient-focused care
Simple dressings
Chronic disease management
Family education
Needs assessments
Electrocardiographic rhythm recognition
Fluent in languages
First aid
Compassionate caregiver
Valid state driver's license
Medical procedures
Reliable transportation
Emergency procedures
Electronic medical records
Specimens collection and processing
Laboratory specimen collection
Medical supply inventory
Adaptable
Trustworthy companion
Patient relations
Healthcare software proficiency
Emergency response preparedness
Conflict resolution
Companionship and emotional support
Conversant in languages
Wound care specialist
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Lead Medical Assistant
West Beverly Podiatry Group/ Wound Center
11.2023 - Current
Lead Medical Assistant
New Hope Podiatry / Wound Center
03.2018 - 01.2023
Medical Assistant
Allied Health Solutions
10.2016 - 03.2018
Dental Assistant
Dr. Lopez Dental Office
05.2011 - 07.2013
Medical Assistant Program - undefined
UEI College
High School Diploma - undefined
UEI College
Dental Assisting - undefined
East Los Angeles Occupational Center