Gihan Bandara
Houston,TX
Summary
Versatile and results-oriented, I excelled as Store Manager at a bustling restaurant, adeptly managing over 100k in daily inventories and leading a team of 30-50. Renowned for exceptional leadership and operations management skills, I ensured compliance, efficiency, and superior customer service, achieving significant improvements in staff performance and guest satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Resturant
Houston, TX
01.2020 - 12.2023
- Daily running of store
- Keeping track of inventory and ordering product as needed
- Scheduling of 30-50 personnel
- Preparing Payroll for employees
- Managing store costs
- Ensures prompt, friendly service according to company guidelines
- Direct overall activities and performance of hourly staff
- Handle verbal and written guest complaints immediately
- Monitors and maintains adequate inventories for daily production - 100k+
- Teaches and enforces alcohol awareness
- Builds a positive relationship with local authorities by seeking their assistance in alcohol related issues
- Assures the compliance with the local, state and federal laws, regulations and guidelines
- Ensures timely product preparation and presentation meets company standards
- Ensures product preparation meets sales volume by use of forecasting tools
- Ensures maintenance of restaurant cleanliness and sanitation according to company guidelines and government standards
- Completes daily reports and documents on a timely basis
- Schedules staffing in an effective manner ensuring sales volume and service levels
- Ensures the adherence of all cash handling procedures
- Conduct key hiring, assignment, training, motivation, evaluation, promotions, and discipline of restaurant personnel
- Maintains effective safety and security programs according to company policy and government
- Communicates effectively with other management staff
- Keeps abreast with all relative computer application, forms and spreadsheets
Assistant Manager of Car Porters
RON CARTER HYUNDAI
Houston, TX
01.2014 - 12.2018
- Stocking cars, taking delivery of cars, updated online inventory
- COMMUNICATION
- Good verbal and written communication skills
- Delegated work to staff, setting priorities and goals.
Education
High school -
Clear brook high school
01.2014
Skills
- Leadership
- Operations Management
- Direct
- Logistics
- Delivery Driver Experience
- Freight Experience
- Merchandising
- Customer service
- Box Truck
- Commercial driving
- Freight
- Route Driving
- Driving
- Assistant Manager Experience
- Moving
- Supervising experience
- Load & unload
- Project management
- Truck driving
- Forecasting
Certification
- Food Handler Certification, 01/18, 05/23
- Driver's License, Non-CDL Class C, 01/18, 05/23
Timeline
Store Manager
Resturant
01.2020 - 12.2023
Assistant Manager of Car Porters
RON CARTER HYUNDAI
01.2014 - 12.2018
High school -
Clear brook high school