Gilbert Ariza
Columbia,SC
Summary
Skilled Certified Pharmacy Technician with extensive experience in the United States Army, excelling in pharmacy operations and customer service. Demonstrated ability to enhance pharmacy efficiency and accuracy, with a strong focus on FDA and HIPAA compliance. Proven track record in improving medication management systems, showcasing exceptional organizational skills and a commitment to service quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
United States Army
03.2017 - 03.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Outpatient Pharmacy Technician
United States Army
01.2010 - 03.2017
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Set up and modified patient profiles to include current medications and insurance details.
- Developed and implemented improvements to pharmacy organization system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
Bachelor of Science - Healthcare Administration
Purdue University
West Lafayette, IN01-2021
Skills
- Pharmacy and customer records management
- Pharmacy operations
- Updating medication histories
- FDA and HIPAA compliance
- Drug utilization review
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
United States Army
03.2017 - 03.2021
Outpatient Pharmacy Technician
United States Army
01.2010 - 03.2017
Bachelor of Science - Healthcare Administration
Purdue University
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